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Getting Started

For first time Zoe users, start here to learn more about the advisor experience and client onboarding!

1 author9 articles
Client Onboarding

Overview for adding new clients, drafting accounts, compliance processes, and more.

1 author10 articles
Account Management

Everything you need to know about finding information, updating, and maintaining client accounts.

1 author10 articles
Transfers & Transactions

Guides for moving money and investments, including cash transfers, ACATs, rollovers, and recurring transactions.

1 author12 articles
Trading & Rebalancing

Input new & use existing models, assign portfolios, and implement rebalancing strategies to help clients stay aligned with their investment goals.

1 author9 articles
Billing

Create, edit, and manage fee structures to ensure accurate and transparent billing for your clients.

1 author2 articles
Performance Reporting

Performance Reports are customizable PDF that provides a comprehensive overview of a client’s portfolio. It can be generated at either the Account or Household level, depending on your needs. The report includes multiple sub-reports that can be selected based on the specific data you want to share with your client.

1 author3 articles
Getting Started for Clients

How to open your accounts, set or reset your password, download the mobile app, and more!

1 author5 articles
Account Management for Clients

How to view account information, documents, update beneficiaries, and more!

1 author7 articles
Money Movement

How to initiate a cash or investments transfer, link a bank account, or find information on a transfer.

1 author9 articles