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Resetting Your Password

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Written by Sarah Miller

How to Reset your Password

  • Click “Settings” in the lower left hand corner

  • In the “Password” field type in your new password

  • Click “Save Changes” in the upper right hand corner

How to Reset your Password if you Forgot Your Password

  • At the login screen, click “Forgot password

  • On the next screen, input the email address associated with your Zoe Wealth Platform user

  • Within a few seconds, you should get an email with the subject line “Reset your password.” Open that email.

  • In the body of the email you’ll see “confirm the password change click here.” Click the hyperlink.

  • A new window will open prompting you to input your new password and re-enter your new password. Click “Submit Password.”

  • Your password has been updated, and you can click “Back to Dashboard” to access the platform.

If you need any additional assistance, you can contact your Zoe relationship manager or the Zoe Client Success team at [email protected] or 646-264-4449.


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